If you decide to cancel your order after 60 days, you will be refunded a prorated amount based on the number of days left before your next renewal date. If you can provide us with your split testing results and have purchased one of the Multi-Seal packages then you will be eligible for the 60 day double your money back guarantee if you cancel within your first 60 days.
Our scanning services scan for over 75,600 vulnerabilities (We find hundreds of vulnerabilities each month so this number constantly increases.) which helps you to prevent malware, hackers, Trojans, and worms from entering your system. When you are aware of your vulnerabilities, you can fix them. However, because no system is fool-proof, we cannot guarantee that your site will never be hacked. Our scanning services should be used as a preventative tool to help protect your valuable information against outside attacks.
Trust Guard provides two services: Third Party Verification and PCI Security Scanning
Third Party Verification products are:
Business Verified Seal - Trust Guard checks the authenticity of your business by verifying your business address, support phone, support email and management address and email. This service lets your visitors know that you are a real business.
We also include a private dispute system with this service. If any of your clients have any issues with your service they can open a private dispute with you to try and come to an agreement on resolving there issue.
Security Scanned products are:
All of our Security Scanned products include basic SSL Verification.
SSL Verification is a process were we verify your secure checkout, namely your existing SSL security certificate of your site.
We also monitor your SSL to let you know when it will expire. (We accept gateway providers such as PayPal or Yahoo stores who provide an SSL for you.) This service shows your visitors that a third party has gone through your site to make sure all transactions are secure.
This function can be turned off, if you do not sell anything and therefore do not have an SSL or Secure Page. Simply contact our friendly Trust Guard staff to remove this requirement.
Daily Scanning and Seal - This Enterprise Level service scans your servers daily for any new vulnerabilities which keeps you up to date on the integrity of your system. This service shows your visitors that your servers have been scanned daily and that you have their security in mind. This option includes unlimited scans on-demand should you ever fail. This scan interval exceeds the basic PCI DSS Requirement, and includes PCI Certification Services.
Weekly Scanning and Seal - This Professional Level service is set up for medium to established businesses that want the benefit of a external scanning but on a weekly basis. This service helps these businesses stay up on the latest vulnerabilities. This option includes unlimited scans on-demand should you ever fail. This scan interval exceeds the basic PCI DSS Requirement, and includes PCI Certification Services.
Quarterly Scanning and Seal - This Small to Medium Level service is geared towards new and up-and-coming businesses. The scan duration is once a quarter and includes unlimited scans on-demand should you ever fail. This scan interval meets the basic PCI DSS Requirement, and includes Basic PCI Certification Services.
Scanning without a seal - We also provide daily, quarterly and weekly scanning for sites that do not need a seal. This option includes unlimited scans on-demand should you ever fail. This scan option meets PCI DSS Requirements, and includes PCI Certification Services.
To view our pricing for these services click on the link below.
Over the past few years, we have noticed a growing trend with other trust seal companies. Most of our competition issue certificates dominated by advertisements with very little information about the represented company.
Here at Trust Guard, each seal and certificate contains important business information regarding each website we verifiy. For a typical Multi-Seal Package with Scanning, we verify:
* Support email
* Support phone
* Business Address
* Managing Member Address (kept private)
* Seal header
* SSL certificate
Because our trust seals are website specific, we require that each site has its own set of seals.
The good news is, once you have become a member, you can add any additional site for deep discounts using the "Members Discount" button in your member control panel.